Tchindora Inc
Privacy policy
Last updated: November 5, 2026
Tchindora Inc complies with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and applicable federal law. This policy explains what information we collect on this website, why, and what your rights are.
Person in charge of the protection of personal information
Dieudonné Tchinda, President of Tchindora Inc. For any question or request: contact@tchindora.com or 514 660-4053.
Information we collect
This website requires no account. We only collect what you send us through the contact form: your name, your company name, your email, your phone number, the service you are interested in and your message.
The website uses no advertising cookies and no audience measurement tools. The open DT Maint demos require no personal information.
Why we use it
- To answer your request: demo, pricing, quote or question.
- To follow up on our business relationship, if you become a client.
We do not sell or rent your information, and we do not use it for any other purpose without your consent.
Where it is stored and who has access
- The website and the DT Maint software are hosted in Quebec, in Beauharnois, by OVHcloud.
- Your message is sent to us by email through a sending service (Resend) whose servers may be located outside Quebec, including in the United States. It is then kept in our business mailbox.
- The website’s fonts are provided by Google Fonts: your browser contacts Google’s servers, which receive your IP address.
Only Tchindora Inc staff who need it to handle your request have access to it.
Retention
We keep your information for as long as needed to answer your request and follow up on the business relationship, then we destroy it securely.
Security
Exchanges with the website are encrypted (HTTPS). Access to our systems is protected and limited to authorized people.
Your rights
You may ask to access your information, to have it corrected or deleted, and withdraw your consent. Email us at contact@tchindora.com: we reply within 30 days. You may also contact the Commission d’accès à l’information du Québec.
Confidentiality incidents
If an incident presents a risk of serious injury, we notify the people concerned and the Commission d’accès à l’information, as required by law.
DT Maint software
Data that our clients enter in DT Maint is processed under the service agreement signed with each client. It is hosted in Quebec and backed up every night.
Changes
We may update this policy. The date of the latest update appears at the top of the page.
